Privacy Policy

RGIS respects your privacy and is committed to protecting it. Our Privacy Policy explains how we use any personal information we collect about you.

• General Information
• What personal information do we collect?
• How do we use your personal information?
• Your controls and choices
• Who do we share your personal information with?
• How do we protect your personal information?
• How long do we keep your personal information?
• Requirements to Protect Children’s Privacy
• Changes to our Privacy Policy
• How to contact us

The data controller of https://www.rgis.com/ and https://www.rgis.com/careers (referred to in this policy as “our websites”) RGIS Inventory Specialists Limited, 300 Trinity Park Bickenhill Lane, Birmingham B37 7ES, United Kingdom (referred to in this policy as “RGIS” or “we” or “us”).

RGIS is part of RGIS Group which includes RGIS International Holdings LLC, our parent company inthe United States.

We collect personal information that you share with us when you register, contact us or interact with us through our website, email, phone or otherwise.

When you apply for a job, we require applicants to register and to provide us with basic contact information such as:

• Name;
• Gender;
• Contact information including e-mail address;
• Information relevant to recruitment processes.

We may also ask for additional information to assist us with our recruitment process and in the event you are offered a job.

You can decide not to provide certain information, or ask that any information you have previously shared is removed. If you do so, you may not be able to take full  advantage of a career at RGIS and progress an application.

When you request information about our products and services, you may provide us with your:

• Name;
• Gender;
• Contact information including e-mail address;
• Information relevant to customer surveys and/or offers.

When you use our websites we may also use information collected by cookies.

Some cookies that we use at RGIS will collect personal information about you. Any personal information that is collected will be used in accordance with this Privacy Policy.

By continuing to use our websites, you accept that cookies may be set on your device.

For further information, including on the types of cookies that we use and how to manage cookies placed on our websites, please refer to our Cookies policy.

We use the personal information you share with us in the following ways:

• send information to you which it thinks may be of interest to you if you indicate that you want to receive marketing material or similar communications or;
• for the recruitment and selection purposes.

We give you control over the personal information we collect about you, to ensure it is accurate and reflects your preferences.

If any of the information that you have provided to RGIS changes, you can update, amend or remove information by logging into your account, or ask us by submitting a request to privacy@rgis.com.

You have the right to access, update and amend personal information that we hold about you. You can also ask us to remove personal information about you or limit its use.

If you would like to access, update or amend your personal information or, if you would like us to remove personal information that we hold about you, or limit its use, please email privacy@rgis.com.

We will not charge you to access, update, amend or remove your personal information except if your requests are manifestly unfounded or excessive, in particular because of their repetitive character. In this case, we may either charge you a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.

In an ongoing effort to better understand our users, customers, we might analyse your personal information in aggregate and anonymized form in order to operate, maintain, manage, and improve our websites. This aggregate information does not identify you personally.

We may share this aggregate data with our affiliates, agents, advertisers, and business partners. We may also disclose aggregated user statistics in order to describe our products, services, and our websites to current and prospective business partners and to other third parties for other lawful purposes.

We may employ other companies and individuals to perform functions on our behalf. Examples may include providing network services, information technology support, and customer service. These other companies will have access to the information only as necessary to perform their functions and to the extent permitted by law.

We may share some or all of your information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.

As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets. You will be notified via email and/or a prominent notice on our websites of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

To the extent permitted by law, we may also disclose Information when required by law, court order, or other government or law enforcement authority or regulatory agency,or whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or your safety, safety of RGIS or others or investigate fraud.

To any other third party with your prior consent to do so.

We take appropriate reasonable steps to protect the personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

You must however understand that no security system is impenetrable and the Internet is not a secure system. We thus cannot guarantee the security of our databases or the databases of the third parties with which we may share such Information, nor can we guarantee that the Information you supply will not be intercepted while being transmitted over the Internet.

In particular, any e-mails sent to us may not be secure, and you should be extra careful about what information you send in such emails. If you have any questions about security on our Web site, you can contact us at privacy@rgis.com.

In case personal data is transferred in a country located outside the EEA, protection and security measures of the personal data are implemented as
follows.

Privacy Shield EU – U.S certification

RGIS take special care to be in compliance with Data Protection rules and regulations across Ireland and in Europe.

In view of the international nature of our business, some data may be processed outside Ireland. However, please rest assured that all personal data received from you to our parent company situated in the United States are subject to the rules and regulations established by the Privacy Shield of EU – US as approved by the department trade in the United States and the European Commission.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, RGIS is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, RGIS may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List https://www.privacyshield.gov/list.

Standard contractual clauses

Whenever a transfer of your personal information outside the EEA occurs, it is based on the Standard Contractual Clauses of the European Commission in order to contractually provide that your personal information is subject to a level of data protection that applies within the EEA.

We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this Privacy Policy, and for as long as we are required to keep it by law.

We do not intend for our websites or services to be used by anyone under the age of 13. If you are a parent or guardian and believe we may have collected information about a child, please contact at privacy@rgis.com

We will review and update this Privacy Policy when necessary and will note the date it was last updated below.

If we change our Privacy Policy, we will post the details of the changes on our websites. If we have your e-mail address, we may also e-mail you with information on those changes. If we need to, we will also ask you to confirm that you are happy with those changes.

We stand behind the commitments we have made. We will never change our policies and practices in a way that will offer less protection for personal information that we already have about you without your consent.

This Privacy Policy was last reviewed and updated in October 2019.

If you have any questions, comments or concerns, or would like to make a complaint about how we use the personal information we hold about you, please email us at privacy@rgis.com.

If, after speaking to us, you are not satisfied with our response, you can contact the relevant regulator or authority in your country that is responsible for handling complaints about the use of personal information.