Virtual Sample Check Process for External Auditors

An accounting and business advisory firm which are an international family made up of over 30,000 people across more than 100 countries, required the support of RGIS. The firm supports a broad range of individuals and entrepreneurs, large organizations and complex international businesses, delivering a highly personalized service of accounting, auditing and assurance services.

REQUIREMENT
Due to Covid-19, a discount retailer’s external auditors could not attend any inventory counts to conduct sample checks, so required a solution to complete this service remotely.

The discount retailer’s external auditors required RGIS to provide the following:

  • Virtual checking via a video conference app
  • To conduct a virtual sample check with the external auditor’s representative
  • Sample checks to be completed so that the customer could sign-off the discount retailer’s yearly accounts

SOLUTION
The discount retailer’s external auditors partnered with RGIS to complete the virtual sample check, and RGIS provided the following:

  • Discussed the different options to complete the virtual sample check remotely
  • Set up a Zoom call for each store that needed to have a sample check completed
  • Arranged for the tablet on site to have a zoom app installed
  • Each site had a unique log-in and password, to ensure there were no errors
  • Scheduled a time which was one hour after the shop floor start to conduct the virtual sample check
  • Supervisor dialed into Zoom, and RGIS conducted a virtual sample check with the external auditor’s representative

RESULTS
The discount retailer’s external auditors found by outsourcing the virtual sample check to RGIS, the following was achieved:

  • The process allowed the accountants to do the sample checks so the discount retailer’s yearly accounts could be signed-off
  • By completing this service virtually, it stopped any Covid-19 risk to the external auditors and the RGIS teams